📌 General Policy

All products sold by SpeedType Solutions LK are digital goods delivered electronically via secure download links. Because of the intangible and non-returnable nature of digital items, we generally do not accept returns once a purchase has been completed and the product has been downloaded or accessed.

✅ Eligible Refunds

Refunds may be issued under the following conditions:

  1. Duplicate Purchase
    • If you accidentally purchase the same product more than once, we will refund the duplicate transaction.
  2. Technical Issues
    • If you experience a problem preventing you from accessing or using the product, and our support team cannot resolve it within 7 business days, you may be eligible for a refund.
  3. File Corruption / Delivery Error
    • If the digital file is corrupted or fails to download properly, and replacement is not possible, a full refund will be issued.

❌ Non-Refundable Cases

  • Change of mind after purchase.
  • Incompatibility due to unsupported software or outdated systems (all minimum requirements are stated in product descriptions).
  • Improper use of the files (e.g., editing, deletion, or modification causing errors).
  • License violations (resale, redistribution, or unauthorized sharing of products).

🔒 Licensing & Usage

All purchases are for personal/professional use only under a single-user license. Products may not be resold, redistributed, or shared. Refunds will not be granted if violations of the license agreement are discovered.

📧 How to Request a Refund

If you believe you qualify for a refund:

  1. Contact our support team.
  2. Include your order number, product name, and a clear explanation of the issue.
  3. Our team will review your request within 3–5 business days.

⏳ Refund Processing

  • Approved refunds will be credited back to the original payment method within 7–10 business days.
  • In some cases, processing times may vary depending on your bank or payment provider.

⚖️ Policy Updates

SpeedType Solutions LK reserves the right to update or modify this Refund & Returns Policy at any time. Any changes will be posted on this page with an updated revision date.

👉 By completing a purchase on SpeedType Solutions LK, you acknowledge and agree to this Refund & Returns Policy.